Shipping and Returns Policy

For any product or shipping related queries please contact


Orders will be dispatched the same day if placed before 12pm AEST. 

Orders within Australia will be delivered within 1-4 working days. Please allow additional time for rural deliveries. 

International orders are dispatched using DHL Express. Please ensure you refer to our Size Guide as bedwear sizing can vary across countries. Please allow additional time for rural deliveries.

New Zealand orders will be delivered within 2-4 working days.

Please allow 3-8 working days for the rest of the world.

If you have placed an order and wish to track your package you can do that here.


We hope you will love your SUTRAM products. Should you wish to return your order though, we do offer exchanges or refunds for full priced items within 30 days from the date of purchase. 

To be eligible, items must be delivered back with their original packaging with tags attached and must not have been slept in or washed. 

Please contact at should you wish to arrange a return.

SUTRAM reserves the right to refuse returns. If your item is not accepted, it will be returned to you. Shipping and handling are non refundable unless the item is deemed faulty following inspection. 

Note: We are unable to process returns for orders made through one of our stockists - these should be directed toward their original place of purchase.